Wingstop - Phoenix

In six years to come here, I don't think it's ever gone smooth. I waited for my order to think about it. order online and about, pay and then add another 30 minutes to my order, fryers are down. they wait for me to pay, then they tell me of course. I had everything from missing articles, long waiting times, wrong eating, unfortunate employees. Well, I'm done and I'm going to drive 5 minutes on the way to the other place, I can't treat the secret anymore what awaits me.

I did a phone order today. A lady took my order I believe her name was Genisis . She hung up on me mid order. I had to call back to complete my order. When I went to pick up my food, I tried to confirm what I had ordered because she seemed to be talking really fast on the phone and I wanted to make sure it was right. She cut me off and just told me what the total was. So I paid. Then I got my food, I went to one of the tables to double check. She walked up to me as if I was in her way. So I just grabbed the bag of food and left. Then I got home and realized my food order was wrong. Terrible service and even the cheese fries which was one of the only things that was correct only had about a Tblsp of cheese??? Why did I just pay so much extra for that? Only about 4 of the fries had cheese on them. Very disappointed.

Took forever to make our order, rudest cashier ever. Also super bad hygiene, tables super dirty. Dry food wrong order. Arguing back and forth with customers. If you don't like your job don't take it out on your customers.

Terrible service. Bad food. Placed an online order for pickup at a specific time. Wasn't ready when I got there. Took them over thirty minutes to get my order ready once I got there. Rude employees. Barely any sauce on the wings. Overall terrible experience.

There's one person who is so rude and always has an attitude. First time I went in I thought maybe this person was just having a bad day, no big deal everyone has bad days but I went in again to pick up a phone order for my husband and same person had the worst attitude and was so rude to me for no reason. Will be going to a different location from now on.