Wingstop - Phoenix

Something is always down at this place . The soda machines don’t work and they still charge you the same price cus supposedly the drink doesn’t make a price difference. Don’t eat here

When they go to them, they see workers on their phone. I came to order food, but from any reason they did not accept orders. they had to order online, I asked if their system was down, but the coworker only said that they did what their supervisory officer told her to do, and could not accept mobile submissions. they closed early. I asked why, but they couldn't confirm why.

Just ordered wings here, Cajun boneless to be exact. Fries were ok, did not get vegetable sticks, and the wings were extremely over seasoned. Like whoever cooked, hated them and just killed the wings with way too much seasoning. I got home and opened the bag, the smell was so strong it burned my nostrils.

Order took 3x the time it was quoted online which led to waiting 40 minutes at the store for our simple order, after already waiting the quoted 20 at home. They didn’t even fullfill the full order and the food was soggy and cold because the wings were apparently done the whole time but the fries took an hour. Had to go back and get a refund. What a joke of a place.

I usually order here with no issue and I don't usually have a problem with them. I'm not one to usually complain but if I order my wings with 30 minutes in a advance I would expect them to be ready especially if they send confirmation emails too. I even arrived 5 minutes late to give them some time and I get here and it's still being prepared. They need to work on that, big time.