Wingstop - Philadelphia

The customer service was bad, they had nothing I wanted and to complete it, no one wears a hair net throughout the building.

VERY UNPROFESSIONAL!!! I Walked In And Was Asked If I’m Coming To Pick Up Or Place A Order. I Stated Placing A Order. I Was Unable To Place A Order Because They Cashier Left The Store. 7 Mins Into The Cook Trying To Log Into The Register To Place My Order He Says He Can’t. Because He’s Not Logged In To Take Orders. Lack Of Customer Service, Poor Management Unprofessional

Order delivery online, didn't receive all the food we ordered. And the manger was incredible rude , when we asked about getting our food or getting a refund. And so far no response from management or corporate.

I ordered chicken for the football game. Asked several times for my wings to be well done and of course they weren't. Minimal sauce, not even covering all of my wings.

I had the worst experience just calling to place an order and had the rudest and disrespectful person to answer the phone. I asked if I can place and order for pick up and the person who answered the phone question if I would like to pay with card over the phone. I asked if I can pay in person, she reiterated the same question. I said “no I would like to pay in person”, then she told me to have a bless day and hanged up on me . I was very confused because it wasn’t explained that I wasn’t able to pay in person. I called back asking why I was hung up on, the same female automatically tried to correct me and very rudely expressed to me how she did not hang up because she told me to have a bless day. I told her that was rudest way to speak to someone. I asked to speak to a manger instead and she became even more aggressive and informed me she is the manager and started yelling into the phone being argumentative. This was the worst customer service I ever received especially from a manager. The behavior and attitude was uncalled for! Answering one question for any customer who is trying to place an order with the company you work for should not be a difficult task. Even my manager was confused on how she was handling the situation. I called back to see if I can speak to someone else on the automated system but it called back to the store and I hung up. The “manager” called me back and screamed at me not to play on the phone. The most unprofessional manager I ever dealt with! I am unsatisfied and feel very disrespected! I wouldn’t want to even return to business who has someone running their store in that manner! I love wing stop and go all the time. I only went to this location a couple of times and will never return back!