Chili's Grill - Penn Wynne

This location has a very bad odor. The service was horrible. Food was good.

Mice and roach infested was eating here the other day and a rodent went running across my feet. Bathrooms are horrible holes in the tiles. Don’t get me started on management. The light skin guy with the piercing claiming he was a manager was useless left the bartender hang while he woddled around blaming today’s experience on previous management. My food eggrolls were ice cold. Fries were ice cold. Complete waste out bartender managed to make us great drinks and was sincerely apologetic about all the mistakes when I asked him why management was so nonchalant he just shock his head and kept making drinks for the rest of the restaurant and bar. His face when we told him a mouse just ran across our feet was unbelievable he apologized repeatedly again told us he get the manager who never came we paid our bill gave D our bartender great tip. if you happen to step by don’t eat here if D is behind the bar definitely get a drink he can literally make anything

Ate there every night while working in Philly. Good food

It’s gonna be painful to write this but I have to tell the truth as I always do. This place has tumbled downhill. Used to be my favorite restaurant location. But amidst all the other negative reviews, I’ll add mine. Did an interview here a few months ago as they open at 11. Once that was done at 11:30 I go to another table to eat. All I ordered was a triple dipper! It’s what I get everytime I wasn’t starving since the fries chips wit queso cane out hot in 5 minutes. Yet, I waited over a half hr with the place practically empty no check-up no food. At that point I told them cancel the order as it was now past noon I still didn’t have three small appetizers. Went to king of prussia had a great time. A fall from grace, whoever must’ve taken over management is running this place into the ground

The is the absolute worst location. I placed an order via door dash, and they had to send 2 different drivers and I still ended up canceling my order. I ordered an hour before my lunch so it would be here on time. When a customer is spending 40.00 for pasta the least you could do it get it to them on time. Not to mention I made several attempts to reach someone by phone but to no avail. The last two times I've order from City Ave location the service was horrible. I won't give them a third time to disappoint.