Gas Station Stop And Shop - Pembroke

Stop Shop Corporate Mgmt has given up on quality of product and customer service. I have shopped at Stop Shop for as long as I can remember. A few years ago (before COVID) they started to phase out their Professional Butchers in the meat department and that was the start of the slide. COVID, Supply Chain issues and employees with COVID Hangovers are all a thing of the past. However, Stop Shop still has dirty restrooms that reek of urine from improper cleaning techniques to selling meats that spoil or turn within a day and even strawberries other produce that has mold on it! Yes, I 've even seen the employees smoking in front of the store between the entrance and the redemption center. Yesterday at the Deli Counter there were 5 people behind the counter and only 3 customers. I could understand if they were all busy but they were only working on 1 customer at a time. I ordered Liverwurst. The Deli-guy pulled a **** slab of roast beef off the slicer that had blood all over it and a pile of scraps and beef dusts all over the place, placed the liverwurst on the slicer and proceeded to cut my order.I was dumbfounded, can you say cross-contamination? The man never cleaned or even wiped down the slicer. My bag was filled with blood and roast particles in it. There was no supervisor or department manager so I went to the acting store manager and showed him the bag. He saw the blood and the chunks of roast beef in my liverwurst and said, I 'm sorry, can I get you a fresh order ?I will drive the extra miles to find a Wegmens, ALDI or even a Market Basket before I go back to Stop Shop. I can 't afford to keep throwing food away only days after I bought it.

I usually like this bakery. I usually order my daughter 's birthday cake from here every year. Usually I go in and I order, they write it down, I pick it up the scheduled day but this year was not one of those years. Three years ago I was ordering a cake but the person at the bakery seemed mad that they had even to talk to me and each next detail of the order was taken begrudgingly. I was getting bad vibes but didn 't think twice about it. I ordered the cake to be picked up at 11 that morning for a 2 o 'clock party later that afternoon. I showed up at 11:30 to pick up the cake when the baker there said they had nothing for me. He went through the file folder and said my order had been filed away incorrectly. I immediately thought back to the grouchy baker who took my order reaffirming my the bad feeling about him. Good thing I showed up before the party because otherwise I would 've had a party with no cake. I was none too pleased to say the least and expressed this to the baker there and he assured me I 'll talk to him and to come back in hour and they 'd have the cake ready by then. The baker working there that day apologizing for his coworker was very friendly, pleasant, and assuring so much so that I continued to go to this bakery for years.This year, yesterday matter of factly, I ordered another cake. Guess who 's taking my order? The same belligerent guy who messed it up three years ago with the exact same manner. I gave him the benefit of the doubt but I sorely regret doing so.No party this year so we go to the movies and plan to have cake after. Movie 's at 12 so I so I ordered tbe cake to be ready at 2. I show up at 2:30 and sure enough, my order was botched again, they have no cake for me. The nice lady working there has no idea about my cake, I point to the grouchy worker who took my order and tell her he took it. She looks for it and tells me it was mis-filed, again. The image I wanted to be printed is impossible because their printer was not operational, perhaps from the black out the day before from the gas fire on Plain st. I don 't mind the printer being broken but I wish I knew this when I ordered the day before or at least a phone call for a different arrangement (they asked for my phone number while ordering). So I have to wait while she madr a new cake asap without an image while my family 's waiting in the car. What should 've been a five minute pickup became a 30 minute wait. I cannot adequately describe the anger I was feeling while I 'm waiting for my cake. Seething would be an understatement. The baker making the cake apologizes profusely for her co- worker 's mistake while assembling the cake. I tell her I know it 's not you while she busily and impressively cranks me out a new cake. She says she won 't charge me and I feel some relief from this debaucle. She was very personable. Meanwhile, the same grouchy baker is barking at other customers who dare ask where the gluten free muffins are. Unbelievable. The lady baker actually drew an image in frosting close to the image on paper that I uselessly presented to grouchy. When she finally finishes and prints out the label, grouchy says to her why does it say zero? on the price. She says, because the inconvenience. He says gotta charge him *something* . I could not believe the nerve of this grouch(who never apologized once for his error), I laughingly thought to myself he may be a jerk to customers but at least he 's got the bottom line in mind! I paid for the cake and left. . I don 't know if I 'll ever go back. Everyone else at this bakery is so wonderful and then this one bad apple really sours it. I don 't want this one person to affect my feelings on the bakery as a whole but it 's difficult. It really boggles my mind why this guy.

This is a substantial store and, interestingly, it was the very first Super Stop & Shop opened by the company back in 1982. It’s not without its flaws—very few Stop & Shops are—but overall, it’s well-stocked, roomy, and quite expansive. The store features twenty-five aisles, a full deli, prepared foods, seafood, bakery, and pharmacy departments. I found the staff to be generally friendly, and management appears to handle logistical matters effectively. In particular, Mike, one of the assistant managers, has been very helpful and approachable in my recent visits. That said, the Pembroke location does need to significantly improve its pricing. I noticed several items at checkout did not ring up at the prices displayed on their sale signs. Although the assistant manager mentioned earlier was prompt and effective in addressing these issues, they shouldn't have occurred in the first place. This seems to be a recurring issue with Stop & Shops in this area. Most of the price scanners worked, but during my visit, several necessary signs that Massachusetts state law requires to be displayed on these scanners were missing. Overall, it's a nice, newly remodeled, and clean store, but I recommend keeping an eye on prices at checkout to ensure everything rings up correctly. I’d give the Pembroke Super Stop & Shop a solid four stars.

1. Many of the same friendly faces are still working here, and they are as warm and welcoming as ever. 2. I know where everything is, even though the store has made positive changes over the years. 3. They are consistently innovating, being the first store in the area to introduce grocery scanning devices, self-checkout, digital coupons, a robot that keeps the aisles and floors clean, and a helpful app. 4. This store is truly a one-stop shop, offering everything from groceries to a gas station and pharmacy right on-site. 5. They have the best produce, with specialists always on hand to pull any imperfect items from the shelves. 6. Amazing deals on essentials through bulk buys, manager discounts, everyday values, digital coupons, weekly specials, fuel points, A+ School Rewards, and personalized discounts sent right to me. 7. I save about 25% to 30% each week, which translates to around $25 on every $100 spent (and sometimes over $100 on larger purchases). Yes, I do spend around $400 occasionally, especially with a growing family and frequent visits from extended family and friends. Moreover, the store is very family-friendly. My children have grown up shopping with me and learning valuable lessons, such as making healthy choices, budgeting (using the self-scanning devices), and helping me out with self-checkout or running to grab things I might have forgotten. I've also had employees help me carry groceries to my car when my kids were small and I needed an extra pair of hands. I truly love this store! Thank you!

None of the staff members were wearing masks. At Star Market, all of their staff do. That makes it an easy choice for me. I won’t be returning to Stop & Shop, as they clearly don’t prioritize customer safety.