Taco Bell - Pearland

So I am completely beside myself…..since when is taking an order “against policy”????? I walked in, have dietary restrictions, worked a 13 hour shift (by the way I’m a GM at a restaurant in the area) just wanted someone to take my order modify it so I don’t hurt myself. I asked the lady to take my order she simply said “I’m sorry it’s against our policy”! Really???? You take orders in the drive through. Again “it’s against our policy”. No wonder this location always looks so so slow when I drive by nearly every single day. Patrons out there, if you are looking for 1 on 1 service…..this is not the place for you! I truly hope someone that reads this that is a decision maker for the company, cares enough to address this concern. Otherwise your P L will continue to go down hill. Just food for thought.

Gave this a 5 stars awhile ago, but this time wish I could give ten! Amazing service! Had food out within 2 seconds! literally! Like had it out in less than a minute after we payed! Food came out steaming and juicy! Amazing! Good job to this location!

I ordered an iced coffee off of doordash and i got a red slushee with caramel in it ???? its funny but disappointing LOL

I can't stand the inconsistencies of taco bell. But this location has been the most consistent of them all!

This Taco Bell is so good! The food is always fresh, hot, and good!