Starbucks - Pearland

What is up Starbucks here. Place is a mess every time I come in the store. What's the point of ordering on the App if they are never on time. Last 3 times, I ordered on the app there's been a 20+ min wait.

Glacial. Still sitting inside waiting for my mocha to be made. 28 minutes since the order was placed.

My drink says it all.. waited for more than 10 minutes inside for it.

Service and drinks have always been good. It's just not my preferred location because after the high school kids are out, it's very loud. It's the afterschool hangout I guess. The kids will take chairs from where you're sitting without even asking, will sit really close to you because they're all trying to squeeze into a seat. It's just uncomfortable and no one tells them anything. It's also impossible to keep studying/working with all their noise. I feel bad for the staff because it's an awkward situation to be in.

I'm an adult who orders her hot chocolate at child temperature. I don't feel judged? they made my drink exactly the way I asked and it was delicious.