Jason's Deli - Pasadena

My husband and I ordered both ordered a bowl of soup. People we came with ordered 10 minutes after us and got their food. After 20 minutes my husband went to the counter to find out where our order was. It was still hanging up and they had slid it back so it was behind about 15 orders that were placed after ours. They moved the order to the front so it will be done immediately another 10 minutes went by we still didn't have our soup. Our friend went to the counter and and they said it would be the next order. It took over half an hour to get two bowls of soup.

California combo with fruit. Delicious, large sandwich, fruit was fresh and good price

Thank you Jason's Deli for donating fruit cups to our volunteers at Sarah's House! Your staff are amazing and love helping people! Thanks for giving back to your community!

I recently dined at this restaurant with my family. They recently updated their menu. The menu looked the same, but now they no longer allow substitutions, only charging extra. The issue I have is that they did not inform us of this policy when we placed our order. We only realized the change when we received our bill and tried to discuss it with them. I felt like they were trying to deceive me by adding on charges without warning. As a long-time customer, I will not be returning to this restaurant.

I have been coming to this restaurant for years and have always been satisfied. However, during my recent visit, I was disappointed to find that the prices have increased significantly. We ordered a bowl of soup, two manager specials, and a cheese platter, which now cost as much as a steak dinner. Additionally, there was a misunderstanding with the cheese platter for my 5-year-old, as they charged extra for shredding the cheese without mentioning the additional cost. This resulted in a $10 cheese platter for a child, which was unexpected. I was disappointed by this lack of transparency and may consider trying other restaurants in the future. I also noticed that the bathroom could use some cleaning.