Mad Mex Fresh Mexican Grill

"Mexican" done badly in a  fast food environment. I don't know anyone could rate this above average.  It's not even a restaurant IMO.  It's places like this that turn people off Mexican food forever.

Not my favourite Mad Mex, but as my boyfriend prefers this one because he thinks it's closer I will go often, tho I'd rather black town Mad Mex. The food is still good, but the staff are very rude half the time. They forgot my Guacamole once and I had to run back to get it cause I live for guacamole. The girl who served me knew I payed for it so and handed me one, but not with out being rude about it as if it was my fault they forgot? I didn't even get an apology :( other times they seem unhappy to be there, I get it I work at KFC myself, but you should either quit or put on a smile. I also hate the fact that they don't have a recycling bin for glass and plastic bottles !!! What the guys it's 2017 I feel like a monster putting my glasses in general waste, I asked the girl if they had any recycling bins and she actually said to me in a "No we don't" in a *are you stupid* tone. :< please step up ur game guys.

So to start about, the staff here treats you as per the origin you belong to. It has been notice several time that they discriminate on the basis of your origin. For the first two times i thought that they serve this amount for the Naked Burrito, but wait someone behind me took the same and got a box filled with all the ingredients. Now that's surprising isn't it? Wouldn't recommend this place at all. And the management should hire staff who are friendly and equal as everyone who comes here pays the same, I dint pay less to get a small portion.

I don't mind this franchise and I do like there decor but this place has a upstairs area which looks like it's still undergoing renovations! There is 2 long tables upstairs but that's it. A curtain is up which they use here to keep there stock My main gripe is my naked burrito being barely warm! Not up to the usual standards of mad mex

Mad Mex is definitely consistent with service, servings, quality and so on. Still hung up on the fact that Guac is additional, it should be a free resource; like water...