Dunkin' - Parma

I went into this donut shop to use the term loosely at around 3:45 in the afternoon. Now this business is open until 8 PM. I arrived and went to the counter and three employees walked by me standing there and said nothing, Then when after a fewminutes, a pleasant employee did come to the counter to assist me, and when I asked about donuts, the response was, this is allwe have and there was a selection of nothing but a few donuts that no one would eat. I asked where the rest of the donuts wereand the response was that that was all there is. Now if you 're a business, and have a donut shop, the first priority would seemto me....is to have donuts. I asked if this was still a donut shop and another rude employee told me, well it 's Friday what doyou expect? I expect donuts in a freakin donut shop is what I expect.

I don?t like to write bad reviews. But this location is horrible. I kept giving it a chance bc I understand how busy and overwhelming it can be but I went today I was as the first costumer at the speaker and my order was simple. I ordered 2 items. Asmall black iced tea with raspberry and a bagel with cream cheese. I get to the window the guy didn?t even greet me just told methe price it was 7.75 and i should have realized that it was wrong right then and there some lady hands me my bagel that waslitterly slopped together the cream cheese wasn?t even speeded out evenly it was so thick and gross and all over the side of thebagel. I get my drink and it?s a latte yea a LATTE with raspberry shots So i tell the guy that it?s incorrect that I ordered aIced tea like who would even put raspberry in coffee anyways but he was like that?s not what my screen says I?m like well Ididn?t order this sir I ordered a black iced tea with raspberry not a latte and he was so rude to me I ended up driving off.Very disappointing and embarrassing. I would like to get my money back and I?m calling corporate bc this isn?t the first time Ihad problems here.

Everytime I go through the drive thru I am given my coffee with a smile! I would like to give thanks to the ones that do smile some others do not but it’s the ones that do that make the experience great! Wish we could give employee reviews cause I would give 10000 to the ones that are nice

I ordered bacon bites 25 glazed munchkins and three bottles of diet Coke and paid over $20, that was not the problem but I would have liked my order to be correct! The bacon was not even lukewarm, I've never ordered those before but I would have assumed that they would be something that would be served hot I wasn't a fan of eating cold bacon. And the munchkins were mixed so I ended up giving them away. They even confirmed at the window what kind I wanted! That is poor service!

Coffee left a bad bitter taste in our mouth and wasn't even made right. Also was 25 higher than other dunkin in the area.