7-eleven - Oxon Hill

Don’t bother coming in if you need something specific like a drink

This place is annoying . The employees close the store when they feel like it. It’s 2:45 they are telling me the store is closed. I drove 14 minutes to come here.

Decent selection of sodas. Has hot food ready to go. The people sitting in front asking for change is a problem. Still recommending this place for small necessities and late night munchies.

Horrible rude ignorant staff, dirty store, anything goes there

I was in the 7-Eleven last night and I’ve never had such a nasty interaction with a person in my life. I walked up to the counter with my items the lady didn’t say hello she rang the items and then pointed to the card machine. I asked her what my total was, she proceeded to get an attitude and point at the card machine again. I asked her if she was ok because she was being rude. She told me that only God can Judge her so she doesn’t care what I think. I looked at the machine and realize she charge me for two slices of pizza when I only had one. I informed her of this she took it off but proceeded to speak in her native African tongue to the other associate. Once again I informed her she was being rude. I requested my receipt she slammed it on the counter and walked away. After inspecting my receipt I realize that she charged me $3.48 for a candy bar but The candy bars had a special two for $3.70. I told that I either wanted to pay the difference for two candy bars or return the candy bar. I had my receipt and I had not left the store. She told me that she could not do a return and I had to come back in the morning and speak to the manager. I refused to leave and come back tomorrow because at that point the burden would be on me. She informed me that my people still anyway so just take the candy bar and go. I am African-American she’s from Africa by the way so I really didn’t understand where all of this racism was coming from when we are of the same race. She demanded I leave or she would call the cops. At that point I wanted a refund for my entire purchase and not just the candy bar.I told her she was more than welcome to call the police. Eventually another associate came and intervened the cashier who I regularly deal with was lovely, he’s always very nice and we have small talk in between me going to my night job and my day job. He demanded her to give me the refund and she did. She said a few more nasty things in her native tongue. I understand that the area is not the nicest but you’re still in customer service and you also still represent a company and if this is the representation that 7-Eleven wants I’ll drive a little further for respect.