McDonald's - Oxenford

I have endured a lot from McDonald's over the years, from cold burgers and fries to long wait times in the drive-through. But after discovering a live cockroach in my bag, that's the last straw for me. I will never eat there again.

I had a disappointing experience at McDonald's in Pacific Pines. I ordered a Big Mac, Fries, and two Apple Pies through the Drive-thru, but only received one Apple Pie and a bunch of napkins. When I contacted the restaurant about the missing items, I received no response. This is not the first time I have had issues with the efficiency of the staff at this location. Previously, I received the wrong item in my order and had to contact the manager for a resolution. I suggest going to the Oxenford McDonald's instead, as it seems to be run more efficiently. Always remember to get a receipt and check your order before leaving the restaurant.

I am curious as to why this McDonald's is so stingy with the toppings on their Sundays and McFlurries. It may seem like a small issue, but it is quite frustrating that every time I visit this particular McDonald's in Pac Pines, they only put a minimal amount of toppings. It feels like I only get one bite of the delicious toppings and the rest is just plain ice cream. This may be a management decision, but it is time for a change in Pac Pines.

Going though the drive thru and no staff maning the payment window which was closed up so drive up to next window .staff member grunts and tells me I have to reverse my car up to payment window. After that I get 4 frozen drinks only for them all to be half full. Go back to window and ask for them to be full staff accused me of drinking them. Just bad behavior from staff and I definitely will Not be going back there.

This place is terrible. Staff are just mostly interested in the goss out the back instead on focusing on customers or their orders. Came in one night and waited 5 minutes to be even greeted as everyone was stuffing around the back having a good old chat.