Arby's - Owensboro

I ordered a roast beef and cheddar sandwich but received a classic roast beef instead. Every time I visit this restaurant, my order is always messed up or missing something. It seems like the staff there doesn't listen to my orders properly and they fail to check the bag to ensure the right sandwich is inside. I have only encountered this problem at the Arby’s on Villa Point. My family and friends who have also dined there have experienced similar issues with their orders.

Fast food service at restaurant quality. Arby's has been really great at combining high quality foods at reasonable prices, flavor is never sacrificed.

Drive thru was super fast and friendly. In and out very quickly.

Well, to put it frankly, the experience was something to be forgotten. A drink tray apparently is one of those things that's mystical, magical, and overly difficult to find. To say the least don't ask them to operate the thing for you it seems to be a tad confusing. Add to that, the genius working drive-through that does not need to work anywhere. To be frank the facility would be far better off with that particular individual just disappeared. Rude and callus are understatements

This is my favorite Arbys in town, food was so fresh the woman up front was so nice and she really brightened my day, after a rough week her name was Sarah. Thank you for great customer service and being so kind hearted.