Einstein Bros. Bagels - Overland Park

My wife and I are Einstein Bros. Bagels Rewards members. My review has nothing to do with the quality of the food, service, facility, etc., which for the most part are okay for us. What I do find exasperating though is having to wait for our order/food to be ready, then pay, THEN be given the drink/coffee cup. Most folks that go to a fast casual restaurant go there because they are either in a hurry or need to move along-the time value factor. Any other fast casual and especially fast food rest … – show

Ok..store asked for details. Here goes. Store is dark for one. Needs better lighting. We usually come here after noon, so maybe it's an angle of the sun situation. Employees were focused on filling online orders and ignored us after we came in for several minutes. But it was abnormally long. We had plenty of time to review the menu and every bagel in the case to decide what we wanted and we still were not acknowledged while they were filling orders. No one else was inside waiting, so they had to … – show

Lost my business. Wanted one bagel. Waited over 20 minutes while they filled on line orders which took priority over the 25 people waiting inside the store. Cranky staff. Will just drive through Panera next time. Not worth the wait or the attitude….it’s just a bagel.

College Ave. store seems to be falling apart. Large potholes in Drive-thru, out of inventory regularly, Don't asked for dill pickels with sandwich…it disappears between the order phone and Express window.

First time ever eating at any Einstein locations. My partner got three bagels and I got a breakfast burrito. Total was around $19. Got in the car to head off to get ready for the day and unwrapped the burrito? It looked good, but the wrap was stuck to the paper as if it had been thrown in the microwave from a prior order. The only way to eat it was with a fork or spoon; not how I intend to eat a breakfast burrito. There wasn’t even enough salvageable wrap to cover the parts stuck to the paper be … – show