Starbucks Coffee Company - Ottawa

The staff is excellent and the drinks are tasty, but I am only giving this restaurant 2 stars because they prioritize mobile orders. I do not recommend going there for lunch, as your order may be delayed by 20-30 minutes due to mobile orders taking precedence. Unfortunately, this location does not operate on a first-come, first-served basis.

I have a special place in my heart for the staff who work at this restaurant on Wednesdays and Thursdays. They are always so kind, and my drink is consistently made perfectly. I'm grateful to be a regular customer at this location.

This Starbucks location is unfortunately joining the trend of treating in-store customers poorly. Despite nine staff members working behind the counter, only one register was open, as mobile app orders were given priority. This is just one of the many reasons why supporting locally owned businesses is becoming more appealing.

Some of the staff really need customer service training. If not for the great coffee, I would never visit this place. And yes, I am looking for an alternative spot.

We got the pink drink with whipped cream and it was very good.