Arby's - Osage Beach

Every time my family orders food there; they always seem to mess up or when ordering a shake their new machine is always broken or doesn't work

Purchased 1 Reuben sandwich, a Roast beef and Swiss with dip meal, and wanted to try the new brown sugar BLT. This order was at 11pm after work, an hour before close and what I received was an atrocity.It started with a young male the answered the drive thru as if he were trying out to be a voice actor but sounded dumb and thought he was funny. To paying for the meal and telling me to pull forward even though there were no other vehicles in drive thru. Then after waiting for 7-8 minutes he brought the food out (2 bags, 1 with food the other with au jous dip) gripping both in 1 hand and almost dropping the food when handing it to me abruptly.The fries were cold, not room temperature but actually cold. The roast beef sandwich had a tiny portion of meat on one half and the majority on the other side (I can deal with that though annoying), the Reuben was okay but the BLT was disgusting. The brown sugar was not cooked on it was like the threw it on as if it were ketchup. It was extremely stale bacon and wilting lettuce.I understand that it is fast-food but the fact that any business would allow this kind of behavior and product to leave their store is embarrassing. I honestly hope this branch closes so that a business that cares about their products and services can open up. If kids are going to be allowed to work late shift then make sure a Manger is there to babysit them. If there was a manager there, they should be replaced as this behavior and service is despicable.

They were out of alot of menu items, and the staff seemed very

Fries were hot and fresh and my gyro was exactly how I wanted it made. Looks like they had some management changes and is for the

Please tell headquarters that the fish should be always on the menu! Not just seasonal for lent.