Dunkin' - Orono

Clearly understaffed. Managers, get your act together and give these people more help. And also hire people who actually work.

Everytime we go there they’re always slow they never take responsibility of anyone’s time. They make people wait at the drive thru intercom for more than 5 minutes **** poor excuse for people that work there that don’t actually “work” properly here’s a thought hire people that actually want to work and not stand around and not do their part in their job stupid

I went inside to order. Was only person inside one car at drive thru. 3 employees behind counter. I stood there for 4 minutes with out a greeting or gesture for service as these employees talked amongst themselves. After 3 more minutes I was looked at and the girl said what do you need .Customer service and friendly atmosphere... NOT. Horrible.

Ordered delivery with DoorDash, didn't receive dozen donuts or two specialty donuts, they got my coffee wrong, got my wakeup wrap wrong, burned my hash browns and smashed my breakfast sandwich. My family is disappointed. Thanks for nothing.

Waited 20 minutes for absolute troth water coffee. Just seemed to be moseying around inside with no other customers there.