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Bidrage med feedbackI had a disappointing experience at the restaurant. Our waitress charged us $4.99 for biscuits, which are usually complimentary, and only brought us four that were not fresh. When the manager saw this, she was surprised and mentioned that it would take her a moment to resolve the issue. While I appreciate the management's concern, the waitress was not very friendly. We had to ask four times before we finally received the biscuits, and by that time, they were already cold and served after our meals.
We received friendly and prompt service on a late Sunday afternoon. We ordered the pot roast, which was served in an individual pot, along with meatloaf dinners that came with mashed potatoes and vegetables. The green beans were well-seasoned and delicious. Warm, fresh biscuits complemented the meal perfectly.
Jacinda was so amazing, she made sure our food was awesome she was very courteous and pleasant. She did a great job with making sure our experience was great
I hesitate to say that my recent experience at this restaurant wasn't its best. First off, the staff seemed rather indifferent, lacking the friendly and upbeat demeanor that I'm used to at most Cracker Barrel locations. I ordered my usual meal—a salad with grilled chicken and a baked potato. Unfortunately, the salad came in a much smaller bowl than usual, resulting in a smaller portion overall. Additionally, the ingredients didn't seem to be of the highest quality. When I mentioned to my server that the salad was noticeably smaller, he simply acknowledged it without offering any apology. I also brought it up to the cashier, who remarked that this was the case everywhere. Perhaps it was just an off day for everyone, and I hope things will be better next time.
The meal was typical Cracker Barrel. Plenty of food well done. No issue there. However my wife got the new Strawberry Mimosa. Gotta say... really? Check out the photo. I did ask the waitress, who was great by the way, if she'd tried it out. She didn't get the humor. Needless to say, we won't be getting another of those.
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