Pollo Tropical - Orlando

Chicken was ok dark meat was good the white meat is dry the rolls were good Yellow Rice Vegetables had no flavor mashed potatoes were box quality not good the Red Beans were not very seasoned I dont recommend this place food was also cold .

Never got my strawberry lemonade, didnt get my refund either. not cool. above average food though.

I should have read the reviews before I went to this place. I ordered a chicken Caesar salad and when I came home, I noticed there were no croutons in the salad. The share was also very small for the price. Definitely not worth $8. I ordered this same salad from another Pollo Tropical and her salad was a good portion of size with fresh salad and lots of chicken and beet. Very disappointing.

Ordered 2 Half Chikens Orders and got just two pieces. Also sauces that where ordered not in the bag no utensils Witherspoon. Not a first on this locación. Then when try to contact the store nobody answers.

Ordered through Uber Eats and took 3 hours preparing the food. I could not cancel the order because they had accepted it. My order ended up arriving four hours later and was incomplete. They literally left out the protein and just gave us a bunch of rice and chicken.