Dunkin' - Orlando

Melissa showed amazing service and had a beautiful positive attitude early in the morning. I go to Dunkin daily and wish every Dunkin had a few Melissa's. Will definitely go to see her again at this location

Becareful when you go after 6pm employee will not give you your change if you pay cash. Very disrespectful with foul language. I have a proof of this behavior towards me a regular customer who will no longer visit this location. To me what she did is called stealing.

This used to be my favorite Dunkin' because they made the best drinks but had to drop my rating because of the disgusting grill cheese they game me. I bit into it and it was horrible so I opened it to see the inside with burnt cheese and very little cheese at that. It tasted like melted plastic. The person that made it should have know better than to serve this to someone.

7am and espresso machine not working.And this has been the 5th time at least at attempted to order any type of latte and that's the excuse they've given me. Regardless of the time of the day. Service is slow. Sometimes the doors to come in will be closed even though the store is open and no signage.

Only 2 cars in line and none in parking lot. Waited 15 minutes to get cup of coffee. Only one type of donut on menu board. Whoever manages this place should be retrained or fired.