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Bidrage med feedbackHad a lunch at this restaurant with another conference attendee. We decided to split the bill 50/50, both gave the waitress our credit cards. Few days later when I checked my credit card statement I found out that my card was charged for the full amount. Why would they do it if I signed only for my half? Tried to call the hotel multiple times, they were never able to connect me with the restaurant. Left my number with the message, nobody ever called me back. I believe what they did is very wrong, the matter is not about the money. Very unethical and unprofessional.
The Ritz-CarltonOrlando Grande Lakes offers 11 restaurants to satisfy the whims of its visitors and the Bleu Pool Bar is probably the finest poolside restaurant we've ever encountered. Open from 11 to 6 Sunday through Thursday and 11 to 7 on Friday and Saturday, this Caribbean-inspired, al fresco restaurant serves tacos, sandwiches, classic burgers, fresh seafood, salads and cocktails. Having spent a winter in Chicago, my wife and I were eager to get a glimpse of the Florida sun. We started with chips and salsa, chicken tenders and Caesar salad with romaine lettuce, shaved parmesan, focaccia croutons, white anchovies and Caesar dressing. My wife had a fish sandwich with butter lettuce, tomato and key lime tartar sauce on a house-made sesame seed bun with dill pickle and fries. I enjoyed a Classic Burger with butter lettuce, tomato, red onion, secret sauce and American cheese on a house-made sesame seed bun with dill pickle, bacon and fries. For dessert, we shared a strawberry key lime parfait and a dark chocolate, roasted pineapple parfait. We washed it all down with two specialty non-alcoholic drinks, Bleu lemonade and sparkling strawberry lemonade.
We had a late lunch while staying at the Ritz-Carlton. The chips and salsa consisted of both stale and chewy chips. The salsa was some of the worst that I've been served. My husband had wings, which were overcooked. I had the Mahi-Mahi tacos, which were bland and served with the same nasty salsa. Service was marginal, but an 18% tip was automatically added to the bill. For less than half the price, we have had far better meals in Ohio. I realize that the pricing was in line with the location, but serving bad food? Hard pass!
Best fish tacos I've ever had! You get an order of 3 grilled Mahi Mahi tacos, with red onions, cilantro and chopped mango. Just out of this world delicious! I couldn't finish all three, so I took one to go and had it for lunch the next day. I think it was even better, if that's possible. Beautiful location overlooking the lake and golf course. Lots of tropical plants and birds surrounding the restaurant. Great service. A lovely meal!
If you want to sit down and enjoy a sunny hot day, this would be the restaurant to pick at the Ritz-Carlton.We got seated right away and the pace of the meal was good. Our server was not great, since he took a while to come to our table, spilled ice on our table, did not refill our water and forgot to bring the condiments we asked.As for the food, it is overpriced but that is what you expect while dining at a high end hotel. We ordered the classic burger with caesar salad, the churrasco quesadilla, the classic burger with fries and a pitcher of farm fresh sangria.I was the only one that enjoyed the meal and the sangria. My burger was cooked well and the caesar salad even though it was small had a good dressing and good parmesan cheese. The sangria was light, refreshing and not overly sweet. The great ending to our meal with the sunny weather.