Dunkin' - Orland Park

Good coffee like always.... food is hit or miss. What i mean is consistency. I've had delicious warm crispy bagles then another day its cold and hard and barely toasted. I've had hot melty wake up wraps and then another day the sausage and egg are cold inthe middle! Too bad, they need better quality control. I pass on the food there now.

Online and on the door they say they open at 5 a.m. 6:30 now people are walking up to the door the doors are locked and the people are acting like they don't see the line standing outside people are leaving upset employees are very rude and ignorant.Fix your operating hours on the door and online

This Dunkin' Donuts location used to be excellent, but it has deteriorated recently. They take my order accurately at the speaker, but when I reach the window, they list off the wrong items and I have to correct them. The total amount is blocked off and not communicated to the customer, they simply take your card. Today, I received my food and it was still frozen in the middle. Overall, the service has been poor lately.

This coffee is terrible! It tastes like they watered it down or something. This Dunkin' is the worst ever.

As someone who has worked in the fast food industry for 5 years, I don't usually complain. However, I felt compelled to write a review about this place. I understand that it can get busy and time is of the essence, but I was served a cup of sour coffee. It seems like they either pulled the coffee too early or used expired creamer. Regardless, I will not be returning to this establishment again.