Panda Express - Orem

I?m amazed of how this panda restaurant has changed. Several months ago, I went to this panda and the food was terrible, the customer service was horrible and the people were just so slow, like they didn?t care about you. In fact, I already had decided to never go back to this panda location. Even though I live in Orem, I would drive all the way to the panda in Provo and other pandas. Well, last Saturday I was so hungry that my husband and I had to stop by this panda across the university Mall. Everything has changed. The food was fresh and there was enough of everything, including the green string bean chicken that was always gone. No more immature young teenagers for servers, instead two young adult mature servers who were fast, effective, and paid attention to what you wanted. One of the serves is called Milton, he was nice and fast. The cashier Wendy, was also fast, professional, and nice. She did not make any mistakes with our order. I don?t know who the cook was but we loved the food. The fried rice was moist and tasty, not like other Rice?s we had before that were dry and bare with barely any egg or veggies in it. There was another server that did a great job as well. The line was long but these 4 panda empoyees took care of it super fast and in a professional way. The cook, The cashier and the two servers were all working non stop until we were all taken care of. I loved seeing them work like pros. Now we call them ?The Panda Fantastic 4?, cause they are the perfect Team. The hiring manager did a great job putting this team together. I wish I knew when these people are working so I only stop by those days. I hope panda continues to hire responsible and mature employees like Milton the server and Wendy the cashier, no more inmature uncaring teenagers please. I can?t stand them.

Overpriced. The line is always long because they only have one person serving and one person as cashier. Put two people to serve. Common sense. The tables were also dirty. Please either improve your service or lower your prices. Students deserve better.

I had mixed vegetables as part of my order. The cabbage and broccoli were barely cooked and covered with dirt. I understand that it is busy and they work quickly to prepare the food. But giving me dirty food is disgusting, it would not recommend.

I frequently go to this Panda because of school. They are really fast, and I have never had to wait longer for things that were out. They were able to get it ready just before they ran out each time it's been close. The staff is friendly and speedy. Makes for a great experience. They also take Samsung pay so that's also a plus.

The manager is very rude. I have a gluten allergy and just wanted two entrees. The manager was very rude in telling me ?no? given I have done this at many other pandas before. She was going to charge me full price 7.20$ for two entrees even though I would be only getting just two entrees and no sides. She was very short with me and non accommodating. You know what your getting when you go with Panda Express when it comes to there food. This is strictly the service. Even though their food is not the best quality I would atleast expect some polite service. This should not be the common practice here.