Germantown - Orange Township

Very nice hotel for the price point. Room was spacious and clean, with a fridge and microwave in room, plus a Keurig. My room was directly across from an elevator, which would have been miserable in a larger hotel, but here it was a non issue. Our conference had catered breakfast and lunch at the hotel both days and the food was very good with a nice variety of options. Fitness center has a decent amount of equipment and is open 24 hours. Very close to lots of off site dining and entertainment options. I'd definitely stay here again.

Great place for a conference. They go above and beyond. The rooms are large and have everything you could ever need. Extra care is taken from all the staff. I highly recommend for any conference, business or personal travel

We had a work conference here over the weekend, so no choice in where we stay as there was a block rate for rooms. From pictures it looked like it was going to be a very nice stay in a good location close to Polaris. Parking is very slim here when there are multiple conferences going on and we had to park in the overflow lot several times. When we checked in the clerk was very friendly and we had no issues. We had a King Suite w/ Sofa Sleeper Room. The room was average at best, the carpet didn't look like it had been swept with crumbs and such on it. The bed was hard as a rock with lumpy pillows (probably the worst 3 nights of sleep I have had in a long time). The A/C/Heater is so loud its like an airplane coming into land and woke us up every single time it kicked on. It was so bad the 3rd night we slept with it completely shut off. The bathroom was very small and I had no hot water when showering for the 3 days I was here. I feel like they dont have a large enough water heating system to properly supply hot water when the hotel is at capacity which it was this weekend. The water pressure was also weak and hard to rinse the soap of your hair or body. It is not ideal on how the bathroom is set up either as I needed to be up early for my conference daily while my family was trying to sleep. There is no door in the sink area so you have to blind the rest of the room to get ready, there is only a small pocket door that closes for the shower and toilet. Poor design if you're traveling with others. The conference facilty is across from the hotel section and you have to walk outside to get there. There were multiple conferences going on and we were in the rear portion, the conference area is clean and well maintained. The chairs were extremely uncomfortable and we had no tables which made for two days of classroom learning pretty miserable, not sure if the hotel it to blame or our organization on this one, but other rooms appeared to have nicer chairs and table set up. The food that was served for the conference was excellent quality and there were always cold and hot drinks available which was very nice. The Bar area was huge and poured good drinks, the worst part again is it is not connected to the hotel and you do have to walk outside to get there. The Fitness Center was great and had everything you could need for a hotel gym, treadmills, bikes, elliptical, water machine, towels etc. Overall I would not choose to stay here for a trip unless it was necessary for the conference as the hotel room quality was not up to par.

It's been five years since we last stayed at this hotel, and sometimes service can diminish over a span of time, but we were very pleased that this hotel still offers an excellent value based upon its convenient location to entertainment and the generous size of its rooms. The staff was welcoming and the amenities were perfect for our needs. Our stay was quiet and we even learned that we had missed the on-site pub during our last visit! The convenience of the breakfast dining room is also a plus. Definitely recommend.

Prior to my stay, I received several engaging emails from the hotel. I was excited to stay at their beautiful hotel. That all fell by the wayside at arrival. The male clerk displayed racial undertones and only reminded me there would be a $25 hold on my card. I have never stayed at a place that did not ask what brought me to the hotel. With my VIP rewards, I was eligible for a free upgrade. This was never offered by the clerk although rooms were available. I was not advised of amenities, such as breakfast time, location of the pool, or even the wifi code. The bed was lumpy and I woke several times due to the heater noise. The room was clean with the expection of heavy dust on the electric cords and behind furniture. I can excuse many things, but as a Black woman, I was not welcomed there. This was a pretty uncomfortable stay for me.