Krystal - Orange Park

If I could give it zero stars, I absolutely would! What kind of restaurant is famous for something but never serves it? I was told the only options after 11 PM are chicken and fries, and each order would take 20 minutes to prepare. Blaming large DoorDash orders for the delays is a weak excuse for a team and management! There’s no proper facility to get work done there either. I understand that finding good help is challenging nowadays, but this place is completely out of control!

The food was excellent and definitely filled us up. The girl at the window was incredibly sweet. We had to wait about five minutes for our order, but it was well worth the wait.

The food is not the issue, it?s always the customer service that is lacking! Not only that they never have change... is someone stealing the coins ?! I appreciate how they adjusted my order after I incorrectly orders but there was no acknowledgment from the server if she would, so we just sitting there wondering if she is going to accommodate us or charge us... I just like for people in service to speak when spoken to especially when I speak to them respectfully !

I placed my order at 8:45, with a pickup time indicated for 9:10. I arrived at 9:15, but I didn't receive my order until 10:06. While the food was tasty, it was only slightly warm. Until next time.

We have tried this place several times, is the last years and it's just terrible, every time is worse than before. Every time the customer service is bad, the waiting time is literally everywhere from 30 minutes to an hour. The employees are either under the influence or simply at a distance and especially the last two times they tried to overload us. $38 for four crystal chicks, a French frit and coke? No, thanks. Something terrible goes to this place of business. After two years of trying this restaurant (because its convenient) we will not eat here anymore. I don't usually give many bad reviews, but be careful in this place.