Papa John's Pizza - ORANGE BEACH

I have had two bad experiences back to back. My last order the pizza was not even warm when it arrived. I had to put in the oven. My order today the cheese wasn’t melted on my cheese sticks. They were absolutely horrible. I’m going to have to take my business elsewhere. The pizza and service has totally declined.

Dont order in lake Stevens. They will ignore your order for a long time until they can say it isn't doable anymore. They are also very unhelpful with orders on the phone. Tried to do both call and online to have them ignore the order and void it from what seems like laziness.

Had probably the worse customer service I've ever had in my whole 37 years of life tonight. Ordered pizza, 2 of 3 pizzas were correct. Called to let them know, so-called manager was rude, yelling, and didn't want to do anything to make up for it. the last 2 times we have ordered from here and these last 2 times the orders weren't right. Manager proceeded to hang up on us 3 times, and told us that we were messing up everyone else's orders by calling. made a complaint online and all I got was an email saying to call the store back and speak with a manager..... lol. we did. we tried. 3 times. I would like to speak to the managers boss, or owner of this franchise if I can.

Absolutely horrible pizza. Took over two hours to deliver. Forgot half the order. Too worried about delivering to somebody else at the same hotel never had me sign my slip or gave me a slip. Called multiple times to try to get a hold of the store. No one answered. Finally delivered missing part of the order which was freezing cold. Still forgot to have me sign or give me a receipt. Came back to my hotel again and had me sign it. Absolutely terrible.

I cannot describe how aggravated I am at the lack of customer service nowadays... Always wrong... sweet pizza sauce sucks... just over giving them chances... Papa John's Pizza ... Ordered new NY style pizza. Ordered it extra sauce, extra pepperoni, Extra mushrooms, light cheese... Also ordered 4 extra garlic sauces... We received... regular pizza, not NY style... looked like hardly any sauce... regular cheese.... few pieces of pepperoni... no mushrooms... 1 garlic sauce... ?Yal ? The ? Sticker ? on ? top ? of? the ? box ? had ? it ? all ? listed...? and ? they ? still ? got ?it ? wrong... When I showed driver it was wrong, he called his boss and his boss told him he had other deliveries to get to so we needed to call the store (the boss is literally AT THE STORE). We have already waited 1 hour for this food. He then took that pizza with him. When we called store they said they would re-do it and bring it when they got another driver. Asked how long... they said could be another hour... SERIOUSLY?!?!?!? Got pizza remake... has pepperoni and mushrooms... but barely any... and STILL don't have my dang garlic sauces... WHY IS THE WORLD LIKE THIS?!?!?!?