Valentino's - Omaha

I wanted a dinner for two. I went in, set the order and had it in 15 minutes. It was fresh and hot. I know why they succeed

Ordered delivery. The driver was 20 minutes late. I had to ask for change ?he said that?s my college fund, I said you should?ve been here sooner?! I thought it over for several hours and decided to email Valentino?s about the attitude of the driver. Their response was that we are sorry and will send a gift card in the mail. One and a half months later I still haven?t received it. I will be passing this experience on to my family and friends. Valentino?s will be losing money and lots of business!

This Valentino's location is super nice if you're in a hurry. There isn't much space inside to sit down, but they offer carryout and have great service. I usually ordering over the phone, which is very easy. All the staff are great and their pizza is great quality.

YES! 10 STARS. Customer service is incredible. My boyfriend and I would get pizza, pasta, and breadsteaks every game day. Delivery is always on point! Food is ALWAYS fresh. Chicken Alfredo is to die for. I literally can not express how great this location is. There was one time that my pasta noodles were a little undercooked, one out of 25 times. I called in asking for a replacement; which I hate doing, but I was heartbroken about the pasta. The GM was super accommodating. He asked if I wanted the pasta delivered or if I was going to pick it up! I wanted to pick it up after work, but i was off work at 930 PM and the shop closes at 10. He said to stop in anyway. WOW. I worked in a kitchen and late orders were always annoying. I got to the shop late, past close. Logan, was amazing, stayed late and had the pasta warm waiting for me. How freaking amazing. Thank you guys!!

I have always loved Valentino's pizza and have been a regular customer for years, but something has changed recently, and unfortunately, not for the better. I ordered the Sunday family special, which included a large pizza, baked manicotti with a hearty meat sauce, and garlic bread twists for $39.69. To my disappointment, the pizza was overcooked and lacked a substantial layer of cheese. The breadsticks were hard, and instead of the baked manicotti we were expecting, the cook decided to serve us a spaghetti version because he had run out of manicotti noodles, which he informed us about when we received our order. While I appreciate his creativity, it was not the baked manicotti with heavy meat sauce we had hoped for. In fact, it was short on meat, and the marinara sauce was so lacking in flavor that we ended up adding our own seasoning to it.