Dunkin' - Omaha

Prices are decent, delicious coffee I like the cold brew with brown sugar cold foam. food: 4/5

Crazy and tamed? it's august and 'no ' it's not too early for a pumpkin spiced iced latte. strawberry frosted donut was also the right amount. Polite staff, large selection, clean business, c 'mon now they grab the huge d handle and ready for amazing! maple bacon breakfast sandwich is also a good option! ) kindness they have donuts. parking: good enough parking with a drive through.

A few days ago I submitted a mobile order on the app, but when I showed up on my way to work to pick it up, the line was around the building so I didn't have time to get my food. There is no cancel order option on the app. (I asked the employees just to be sure) So I called ahead to ask if there was a way I could receive credit or have my order remade, Abby answered the phone and said if I came down in person they could fix it and she'd let the staff know I was on my way. When I pulled into the drive thru, I explained the situation and they remade my order when I presented the transaction info at the window. I asked them if the app had a cancel order button so if this happened again I'd be prepared, and a very nice middle aged guy explained that the app is still new and they haven't built that function into it yet. Damn. This store is in need of more staff for morning rushes and the app could be improved, but them believing my story and fixing it made the best of the situation. Props to the staff for making it right! I will be back in the future.

I like this place bc they promote plant-based drinks, i.e. plant milk, although I am not sure whether they promote the non-dairy coffee creamers

Worst Dunkin in Omaha. Drove up and was ordering and then all of a sudden the barista stopped talking. Thought the speaker went out and drove up to the window. A worker saw me then walked away. I was super confused, then after a few minutes a different worker came and gave us our order but then made the drinks completely wrong. Wasn’t worth the time to drive around and get it corrected.