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Bidrage med feedbackI ordered through DoorDash without thoroughly checking the item description. I decided to call the restaurant, and the young woman who picked up was incredibly friendly and helpful when I requested a substitute for my order. Their customer service was outstanding!
The food at this restaurant was exceptional! I had a bacon Philly cheesesteak hoagie, and it was truly delicious! The service was fast, and the establishment was spotless. I will definitely be returning!
The most frustrating aspect of my experience was that the chef prepares a fairly good Philly Cheesesteak but neglects to toast the bread. While the meat and cheese are of high quality, they are served in a bun that resembles something you'd pick up at Walmart. If I were the owner of this restaurant, toasting the bread would be my top priority. Otherwise, I'd suggest visiting a chain like Philly Connection to truly understand the difference that quality bread can bring to the dish.
Exceptional service! The staff was not only knowledgeable but also incredibly polite. It's one of the few fast food restaurants where the employees truly understand their menu.
I had a disappointing experience at Lenny's on October 26, 2022, around 3:45 PM while picking up my order. My husband and I had ordered two Philly cheesesteak sandwiches with all the toppings. Unfortunately, when we checked our order in the truck, we found that the sandwiches were cold. The meat was also cold, and there was way too much lettuce on them. The meat tasted old and undercooked. I won't be going back to this restaurant. I'm very dissatisfied.
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