Harvest Moon Ojai Resturant And

I'm an extremely avid traveler and have had my fair share of good, bad, and ugly dining experiences. This was the absolute worst I've had, followed by Tres Hermanas just down the street. The server who took our order at the counter didn't even have his iPad plugged in, so it died while my partner was trying to pay. The $16 ****** Maria was borderline undrinkable and I wouldn't be surprised if they forgot to put any booze in it. But the service was the worst part. You don't get a number or anything after you order and seat yourself, so the servers seemingly rely on their (poor) memory to figure out when to bring your food. As for drinks and even cutlery, you'll have to remind them, probably several times, to bring it and simply hope they remember to. And if you dare to let your server know they might have made a mistake, as a couple of diners sitting near us did, the manager might come out and sternly lecture you about how you were actually mistaken about what you had ordered. Do not waste your time or money. Unfortunately this seems to be a feature, not a bug, of dining in downtown Ojai.

Quite possibly the worst service in my life but they were understaffed. Still bad though. Missed the order. Food took a long time. Asked to “wait” and complete my order. Felt ignored. Food was decent hence 2 stars.

Tried this place for the first time yesterday for lunch. The restaurant was nearly empty when we arrived, and they had 3 servers working. We were served by a friendly curly haired young man. We ordered an iced tea, black coffee, salmon tacos good grilled veggie sandwich ok and the butternut squash soup good . The server brought our water and food fairly quickly, but no coffee or tea. I followed up on the coffee and tea three times with two separate servers before we finally received the coffee. I again followed up on the iced tea and was told it 's coming. Having still not received our iced tea, I saw and heard our server tell another server it was slow and he was leaving for the day.. did not hand us off to another server, just left. We were nearly done with our meal when I noticed an ice tea sitting on the expo counter the remaining two servers were folding napkins and standing at the front counter seemingly oblivious . Shortly after another guest sat down next to us the serve folding napkins told him to sit himself and ordered an iced tea the server folding napkins came to take his order . One of the servers I had originally flagged down to follow up on my iced tea the one folding napkins took the iced tea from the counter which was there before new guest arrived and I assumed was on his way to my table when he past us and took the tea to the guest who just arrived. As he was walked back past our table, I asked if he was sure that wasn 't my tea. He stared at me blankly and said did you order an iced tea? !?! I said yes... 30 min ago.. and have followed up on it three times including with you !? . He said well do you still want an iced tea? At this point we were fully done with our meal, so I said no. Just take it off the check please. We paid and left. No apology. All of that is to say, the service here is awful. And based on the other reviews, forgetting to bring drinks is a trend here. The food is pretty good, and the patio is cute, but I will not be eating here again. If you do, I recommend you order to go and stick with food only. Dietary restrictions: Lots of gluten free options. Limited vegan options but they do have a few decent ones.

Food is delicious! The service is a bit slow though. Took a while to order and be helped. Other then that, such a cute place for brunch.

I hate to put out a bad review, weve been living in ojai for 20 years, and never been. Mother's Day we decided to go..my daughter wanted to treat me..how sweet. We were seated, just beautiful. So we thought okay all is good, and my daughter was happy. We were happy, until we weren't. So the waiter was very nice..but it took along time to get our food. My daughter had the lemonade, and i the arnold palmer..both were grose..taste like sour water. The appitizer came out, didn't like it. I ordered the lamb burger- the combination was nasty. All the flavors didnt mesh well. My daughter ordered the fried chicken sandwich- she thought it was ok..she didnt finish it. My son the brisket melt- he said it was disgusting it taste sour and grose. He didn't finish it. The ranch was sour and tasted funny. The only thing that was edible were the fries, but even those were saturated with lots if oil. $94 later we left a bit disappointed. The owner Anne was very sweet and very kind..all though we wont be back. I hope that if you try, u have a better experience. The place itself was beautiful..ps the water wasnt good either. But again the owner was sooooo nice, thank u for a beautiful ambience though..