Golden Chick - Odessa

1/1/2022: I ordered the 4 piece chicken tenders with fries gravy. I ordered a side of fried okra corn nuggets on the side.The chicken was good as well as the corn nuggets. The drive through was a little slow but the staff was friendly.

I would give them no stars if it was possible! Horrible customer service and worse attitudes. Tabitha (assistant manager) was horrible and ugly. Refused to honor posted prices, refused to help and eventually closed the window and refused to speak to me. I will never go to a Golden Chick again!

Well as usual store and restrooms are very clean service was prompt and exact to the point very quiet and no waiting line.

I live down the street so this place is convenient, plus it’s tasty. BUT the service is total ****. There is zero organization going on here. Last time I was here we ordered online like we did tonight, it took us about 15min to get to the store, we where then left to wait about 15 more min for our food when it was slow to begin with. The same thing happens again tonight. We ordered 50$ worth of food as we so typically do. Only to be left waiting. They couldn’t even find our order in the system we had to show them our online order. We stoves at 645pm. As I type this it’s 707pm and I’m still waiting.

If I could give zero stars I would we got a family 15 pieces roasted and it was dry burned the sides where dry from sitting too long and the staff didn't care when we complained they said they were almost closed and not making fresh food they had also forgot half our biscuits and our jalapeno poppers where cold. Mind you we payed over $60. Never going back asked for mngmt and they said there was none.