Chuck E. Cheese - Oceanside

The restaurant had excellent customer service, generous portion sizes, and was not overcrowded on a Wednesday evening. They offered great specials and it was a fun dining experience for the entire family. We were able to walk in for a birthday party and still had a great time. Next year, we plan to make a reservation for the full experience. The restaurant had modern and cool games, an interactive floor, and photos on the play card. There was plenty of space for everyone, and the birthday boy and his family thoroughly enjoyed their visit.

The restaurant has implemented a new check-in procedure that includes taking a selfie with your phone. Some new rides have been added for children, but many games are closed due to COVID-19 restrictions. As of January 2021, the check-in process has reverted to using a stamp, and masks are now required for entry. The location appears to have undergone a complete renovation with new play areas, settings, and bathrooms. Additionally, children receive a golden ticket with a chance to win a small prize, and downloading the app also grants them e-tickets. We will definitely be returning soon!

I don't typically write reviews, but I felt compelled to share my experience today. I spent around $400 at this restaurant for my son's birthday. The server who assisted me had blonde hair and was very helpful and polite, guiding me towards the best deals and showing patience. However, the other server on duty had brown hair and half of their nails were black, which was quite unsanitary for a food establishment. When my order was incorrect, I politely explained the mistake, only to be met with laughter and rudeness from this server. I called out her behavior as unacceptable. This restaurant needs better management in place. While there is one manager who needs improvement, I will consider returning due to the attentive and helpful service from another manager.

Very disappointed when they were eating on Chuck e cheese they had cockroaches from under napkin dispensers running over the table?. when we said that nothing was done, they didn't know what to do as saying that they were in the manager position for only 4 weeks. they offered free cotton candy as that wanted to help.

Not in the afternoon. Small mix with food, but the manager Lisa has repaired everything and even helped to hide the cake. Cameron very patient and helpful with prices. The girl also rings us very polite