Franks Pizza And On 15

We always get our pizzas here but something has changed. The crust tonight was tough not the usual well prepared crust

The girl at the front and the men working there are so friendly, their pizza is a must try and their dinners are amazing. 10/10 recommend.

First off if i could put negative 5 stars i would. Here is my experience today 7/9/2024 . I have been eating here for about 20 years and had never had a complaint. I ordered food today. The soup I have ordered many times before without a problem. I took a sip of the soup and it tasted and smelled like raw sewage. I immediately started to dry heave. My wife agreed it smelled like raw sewage. I had another 4 people smell the soup and agree there was something very wrong and all agreed it smelled like sewage. I tried to call and explain what I received and I was written off with them telling me Oh, we will refund you next time let us know. I brought the cup to the restaurant to make them smell it as well. He cringed when he smelled the soup as well and then started yelling at me like I was the problem. If you had a food service restaurant and that was brought to your concern, you should be worried, not defensive. He knew someone did something to my soup. Quite frankly I wish there was a better way to hold the entire staff accountable rather than writing this review but unfortunately it doesn 't seem like there is. I can not stress the point of how bad that soup was. Do not eat here!!! I will never go back!!!!

Pizza is always amazing from the Sicilian pie to specialty slices, calazon and chicken parm all great...never eat in but service is great too

I know everyone tries to cut corners once in a while, but I'm truly getting tired of ordering a pizza with toppings, only to find out that they used a pizza that was already baked and sitting there, (maybe someone didn't pick up an order? and just added the toppings to it or added one or two of the additional 3 toppings we asked for, because one of the toppings was already baked on the pizza. So they just throw the other ones on top and re-bake. (Like no one's going to notice. I don't know about you buy when I order a pizza, I want it baked from scratch so it's nice and fresh. The outer crust on this was harder than a rock. Inedible. This is the third time, in the last year they've done this. Such a shame. I used to love this place.