Boca Pizzeria - Novato

Good pizza, but too expensive! 3.75 for any topping with a base price of $20. Benefit surcharge on top of asking for 22% gratuity. Thank you for the pizza, but really not affordable. Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5

Boca Pizzeria is a go-to spot for me and my boyfriend. He loves pizza and sandwiches and I love pasta. I love the handmade quality of their pasta and they have a good variety of pasta dishes available on the regular menu as well as special menu. Beer is always solid. There is both indoor and outdoor seating. Parking is free in the big lot and there is also free street parking in the super rare occasion the lot is full. Service: Dine in

My wife and I used to go to Boca pre-COVID when we wanted a nicer dinner, and we always enjoyed it. Last week we decided to order it for take out and I'm not sure what changed, but we were really disappointed with the Bolognese we ordered. Normally Bolognese is very flavorful, meaty, and saucy. The one we got barely had any sauce and was generally mediocre. For a nicer dinner (and based on what we used to have at Boca), I expected much better. On the plus side, the meatball appetizer is really good!

Salad was ok, but asked for oil and vinegar type of dressing. They did not have. Everything had dairy. They are not vegan friendly! I'll go next door next time!!!

The pizza I ordered was not cooked properly. The dough was still wet and raw.When I returned the pizza, the manager told me that she could not authorize a return, and that I have to wait until morning for the general manager to call me. I paid $34.91 for a very small pizza (they only have one size), and I didn't even get to eat it.I will update this review accordingly tomorrow.UPDATE*I did not have to wait until tomorrow. The general manager Omar called me, and he very graciously refunded my money. Omar was so kind and understanding, that I do want to give Boca another shot.Thanks for being such a courteous professional Omar!I will update my review after my next visit.