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Bidrage med feedbackFood expensive. £3 for a hatdly cooked sausage roll with no flavour. Greggs better! Drinks expensive. £5 for a Frappuccino that tasted of nothing. Wouldn’t recommend.
We needed to use the toilets and they only had one open so there was a long queue. It has a sign up saying this is because it's the low season. If you're opening the café you need to have adequate toilet facilities. There's no excuse. Then when you finally get in it's absolutely disgusting! Filthy and no toilet seat. If I'd needed to change my baby I'd have done it outside on the grass instead because it was so squalid and unhygienic. Then you see the staff unlocking a different toilet for them to use and locking it again afterwards despite the queue for only one open to customers.
During the busiest afternoon hours, this café located under the arch only had one staff member handling orders, serving customers, making drinks, and processing payments. I waited for over 15 minutes with my extremely stressed autistic child, who wanted to purchase an ice lolly and an ice cream. By the time we were finally helped, both frozen treats were visibly starting to melt. The café is in need of more staff and a better system in place.
Expensive for the choice and quality. Painfully slow service. Mind you I've found that in all places run by Nottingham Council. Its like a competition between the staff to move as slowly as possible.
I had a wonderful experience at this cafe located inside the park. The cakes were fresh and well-made, with the sticky ginger cake being a standout. The hot chocolate was also delicious. The service was pleasant and attentive.