Royal Dynasty - Norwich

The food was spoiled and took a very long time to be delivered. When the delivery driver arrived, they walked away without giving me my change. The food itself was inedible - undercooked, with chicken balls that tasted fishy and a sauce that smelled like vinegar. I threw it away after just one bite. I would recommend avoiding this restaurant in the future, and maybe they should be inspected by health authorities for serving undercooked chicken.

Absolutely vile. Phoned the restaurant to say i wanted a refund for them to say that’s fine we just want the food back. It was then collected around 1 hour later 2 1/2 hours later they they decided to call me back to say because some rice chips was missing which was on my plate which went in to the bin as I didn’t expect them to be awkward and want the food back. All the meat dishes hadn’t been touched as I called instantly as soon as it arrived! Absolutely disgusting customer service horrific food they’re serving to make it worse just a 3star rating. How they’re still open I will never know. just to top it off I had a hair in my food to go in to the shop to witness no hair nets was being worn all underwear was out and not washing her hands touching absolutely everything. Disgusting.

I ordered online via the website, paid via card, my order was accepted and the tracking said 45 mins to delivery. 1.5 hours later after trying to call many times with no answer, my husband drove to the restaurant to find it closed! We have used this take away for anout 7 years and it has gone from amazing to really below par. This is the final straw for us. A big disappointment for father's day treat! I'm hoping I get a refund!!

Ordered delivery with 1.5 hours notice of time wanted it delivered, 20 minutes after delivery time I rang and was told it's still being cooked. It eventually turned up 50 minutes late. When dished up was cold. All went in bin. Never again!!

Fine noodle chichen in oyster sauce was great and the peking ribs were some of the best I've tasted and the wife loved hers too, looks like we have a a new local go to chinise