Allard’s Lounge - North Tyneside

Top restaurant and bar on the Fish Quay. Great menu and well stocked bar fir beer or cocktails. Friendly staff. 5 star experience!

Went for breakfast on a Sunday morning. Not going to go into massive detail but the sausages had been cooked prior and warmed. The bacon was the same. Not sure how a restaurant is reheating food like that for breakfast. There was 2 tables and two waiting staff. The place was a shadow of how it used to be. Really poor all around.

I have had some previous really good experiences with Allards before tonight, so I was very disappointed in the changes. On entering, my friend had asked if it was possible to turn just one of the 2 large TVs off, we are both autistic and she explained we have visual processing difficulties so it 's difficult to communicate with the additional stimulus. She also pointed out that nobody was actually watching them (apart from him, we noticed later) and was told that both TVs have to stay on because they 'paid a lot to have it installed. ' After ordering food, I walked upstairs to the ladies and the same staff member was walking down them. The lighting up the stairs was so dim that I hadn 't seen him. I stepped out of his way to be polite, and in doing so caught and injured my shoulder on the side of the stair railings/ceiling joist. I 'm not the most steady on my feet, and I was obviously shaken and had cried out in pain. The guy just rushed past me as I lost my balance again and fell onto my hands and knees on the next set steps. He missed that one because he had just walked off without even checking if I was ok. He saw that first collision, as I was very clearly right in front of him (although I am at that 'invisible age ' for women). I did that thing where you feel really stupid somehow you must have deserved complete indifference/humiliation. A simple 'are you ok ' would have gone a long way. The girl waiting on our table was lovely, she tried to cover the mirrors so the 2 blinding TVs were not in our eyeline and then helped us get settled in seats with less glare, so things seemed to be improving... Until I ordered the Mussels... fortunately I didn 't eat too many, as the Thai style paste used to make the sauce, was clogged with Thai paste, and they were not particularly pleasant. I seldom give a bad review, but to add further insult to injury (a sore shoulder, neck, back and bruised knees from my fall) I 'm also currently filling in time between rushing back and forth to the toilet (having the sort of symptoms you might expect from bad mussels); so it 's a good a time as any to make an exception. I may be repeating those mussels tonight, but I don 't intend to risk repeating my custom at an Allards again in the future. Allards, if you are going to lock the downstairs bathroom with a radar key (excluding invisible disabilities, and others who have balance or other reasons they may need to avoid steps) at least make sure your stairways are well lit. If your staff are witnesses to, or are involved in an accident with a customer, you should train them to respond to this in an appropriate way. I expect to be treated with the same care and respect I afford others. If you are going to switch up your usual sensory friendly/accommodating environment for the 'Sports Bar super big TV 's competing with loud music theme ' maybe advertise this change clearly outside, so your old regulars can make other plans, or perhaps make some adjustments to the way you accommodate your neurodivergent visitors (no you don 't pay a lot to have us, like you do with your shiney new TVs, but we shouldn 't be treated like we are less important). And, if you can 't adequately and safely prepare food on a quiet Sunday evening, just don 't offer it.

I went to this restaurant on a Saturday night for a party. Just a heads up, they stop taking orders at 11 o'clock even though they are open until 1 am. I think it's a ridiculous policy. Nobody wants to sit around for 2 hours without a drink or music. It would be fine if they announced last orders so we could buy a few more drinks, but unfortunately they don't.

Came across Allard's on Fish Quay by accident and because it was Wednesday they had their fabulous deal on: 4 tapas 2 glasses wine for less than 25 pounds! The mussels in thai sauce were particularly delicious and the meatballs and chicken in salt and chili very nice. Would have something different to the paella next time though. We were looked after by the charming Jeannie, who was so sweet! We had a lovely chat with her! They also have this deal on Monday-Friday up till 5pm. The music was also pleasant. I'd definitely recommend this branch of Allard's.