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Bidrage med feedbackAlthough initially it looked as if I’d have difficulty finding a gluten-free meal the chef said he’d ensure my choice of whole sea bream was ok for me. It was amazing and l thoroughly enjoyed it. Also couldn’t have wished for lovelier staff
Arrival time 5:40 pm the downstairs outside bar was open, I ordered Thursday steak deal and 2 cosmopolitans. Drinks were brought to our table and the waitress was pleasant and friendly I can’t complain at this point. By 6:00 pm the outside/downstairs bar was closed bearing in mind this is a seaside restaurant and the sun was blaring. I would just like to point out that last year we visited the establishment quite often and never had a bad word to say about the place. Back to my reasoning for the low score….. The cosmopolitans have since changed from a cocktail mixed by the staff with the right ingredients to a tap mix which to be honest tastes like a cheap squash from a 99p shop “ if indeed there any or these left nowadays “ The house red that was part of the deal in all honesty wasn’t to bad considering the the price of the meal and drink which on reflection for the current climate wasn’t outrageous at £29.95 but the meal itself, well let’s just say less is more; if you can’t be bothered to cook item properly then don’t leave them off the plate and leave room for the things you can or at least try to cook. The steak was offered with a choice of sauce which I declined out of personal preference but nevertheless was served with what I can only describe as microwaved mushrooms and onions “not impressed “ The first steak was requested as rare but arrived presumably after the ping if the microwaved onions and was medium at best as for the second only a mortician could get this wrong as it was requested well done. By the the time the meal was served there were no staff to be seen and it was a scavenger hunt to find condiments to compliment or should I save improve the meal. All in all I can only say how shocked I was at how quickly this establishment has deteriorated, I even asked if they were under new management. Needless to say this is one customer who will not be returning.
Have been regular customers for the carvery on a sunday lunchtime for at least a couple of years and have always been really impressed, but after our last couple of visits we’re left extremely disappointed and looking for somewhere new to go!! usually there are large joints of beef, pork and turkey waiting at the front, with all the trimmings and veg potatoes to be dished up ourselves. we went on mother’s day where potatoes were dishes up for us as opposed to us being able to plate our own, which was disappointing but on a one off occasion we could make an exception. we then went again on easter sunday and were confused and let down. there were no large joints of meat, and potatoes were again being dished up by the chef. the meat was supposedly pre-cut using a slicing machine that they had downstairs, but honestly it looked like sandwhich meat that was sad and colourless, sat in a tray of water. 2 potatoes were all that were dished up and the veg selection was very mediocre. we were all unimpressed and disappointed by the rapid decline in quality and care for their customers and the food they serve, and when speaking to staff about the issues they advised that it was out of their hands as it was the boss’s decision. we will not be returning!!
We go there regularly especially for Sunday lunch Always delivers the goods and the staff are excellent Great venue with so much to offer Unfortunately the Sunday lunch this week was disappointing due to the way it was served and ordered. Confusing to choose the majority of your food at the till and then add the veg later yourselves plus even more confusing when it is brought to you with numerous people thinking it is theirs. Go back to the old methods please! If not you need to give every order a ticket number for clarification.
This beautiful Victorian hotel is right on the seafront a few minutes from the pier and the beach. Your very close by to all the things you could want, plenty of bars restaurants and attractions. I was there for only a night as we were going to see Some Guys have all the luck The Rod Stewart story) but would have been happy to stay the week. The staff are very professional and very helpful The food was great with a menu that had a good choice of dishes maybe could do with a couple more vegetarian dishes but otherwise great. You can sit outside even if it's raining as its covered and even has heating. It is a bit difficult if you are with restricted mobility and whilst there is a lift you still have to tackle stairs . The room we had was lovely very spacious clean and airy with a lovely view, one drawback in the room for a room with 3 people sharing there was only a tiny single wardrobe which didn't matter for us 3 staying for 1 night but any longer that wardrobe would only do for one but there was plenty of drawer space having a few chest of drawers. All In all we enjoyed our stay apart from the noisy guests that prevented us from getting any sleep which the night porter should have stepped up and calmed it down a bit, otherwise we had a lovely stay and after a lovely breakfast had plenty of time to vacate our room. Thank you to the staff who were very professional friendly and couldn't do enough for us. The only drawback was we didnt get any sleep as being on the seafront there were rowdy people shouting and making noise passing by and on this occasion there was a rowdy crowd in the hotel which went on till 5am, which when we complained the next morning were told the night porter should have put a stop to it because they were running up and down the stairs being very loud and laughing generally having a good time which is why your there but they should have respect for other guests as the hotel was fully booked.