Saku Japan - North Olmsted

Worst customer service ever. I ordered 3 orders of chicken teriyaki with fried rice and extra chicken, but only 2 arrived. I called but no one answered. Never ordering from here again.

Ordered teriyaki chicken fried rice, was not good! Not to my expectations. Chicken was too chewy, not very good! Not coming back. Didn?t like the sauce they put on sushi, too spicy. Too expensive for low quality of food. Not considering coming back,not worth my time and not worth of money spend on. Waited over 25 minutes for my food to be cooked! Really totally wasted myvaluable time!!! Another big reason I will NEVER come back here!!! None of employees washed their hands nor use clean utensilswhen putting uncooked chicken on frying! So unsanitary!! Dirty rags used on counter tops!!! Health department NEEDS to comeand inspect this place !!!!

The take people orders wrong and dismissed people in line the guy giving out the meat would ask for your receipt if he got the order wrong and not replace the food he gives people fake double meat and gets mad when you call him on it do NOT GO HERE thelady behind me had her order wrong to and he told her let me see the receipt and he saw he was wrong and still didn't replaceher food horrible Mexican people here I know nice Mexican people and they are not they mess up orders all the time YOU HAVE BEENTOLD they are horrible people with bad attitudes

Great food. Drink prices too high. Portions have been inconsistent lately. Sometimes double meat orders look like regular orders. I feel like a $45 order warrants a little customer appreciation with no skimping.

Food is really good I always get the double meat and rice . But I know my meal is suppose to be 12 something but they always add a dollar extra and they always speak to each other in Spanish telling one another to add the extra dollar while I?m mix and Iunderstand Spanish smh lol. But good food though but please don?t keep overcharging your customers