Burntwood Tavern - North Olmsted

Tuesday night with Abbey behind the bar was wonderful!! She has such a good attitude, beautiful smile, and is a motivated BW employee. She takes pride being behind the bar and it shows in her service!! We had our usual Xmas Ale, Pinot Grigio, and French dip but had an above average experience while Abbey provided prompt service, menu recommendations, and made sure we had clean glassware.

Wonderful atmosphere ???? great server staff. The bartender could have been a bit more welcoming. But the food was delicious (especially the lobster bisque). Thank you for making my grandmother's 92nd birthday.

We got seated right away. We thought great we didn't have to wait. We were wrong! It took 15 minutes before anyone got to us. Apparently who was supposed to be serving us was missing. Then came Lisa (I believe) she totally changed things around. Lisa went above and beyond to make us happy and stayed on top of things. The food here is always good but when you add the amazing above and beyond type of service Lisa gave us then you have something special. Thank you Lisa for

Burger was closer to a $10 value than $15 maybe the house pickles (which?re more like straight cucumbers) makes it more? ?Do you have Cheddar? ?Yeah.? I guess American and Cheddar are the same? Wouldn?t get the burger again. Either way, mashed potatoes are meh and are definitely smashed, skin on potatoes. On a more positive note, the atmosphere, architecture and decor are rustic and rich.

My mom, son, and I went here today for the first time and had AMAZING service by Shelby. She was so welcoming, and acclimated us to the place so we knew what to order. And we were NOT disappointed. We can?t wait to come back.