Horatio Mugs - North Norfolk

Upon our arrival in Holt for the first time, we took a chance on a lunch spot and were pleasantly surprised. Despite arriving towards the end of the lunch rush, we were not rushed and appreciated the opportunity to warm up. The cafe had a steady flow of customers ordering coffee, indicating a loyal customer base. The menu offered a variety of British cafe classics and hearty pub-style dishes. My wife enjoyed the cottage pie with peas, chips, and gravy, while I chose the Steak Kidney pudding with mash and gravy. Both meals were generously portioned and tasted homemade. In light of some negative reviews, we felt compelled to share our positive experience. Thank you.

Fantastic food. Very friendly service. I'm so pleased I called my family in canada told them so when they come visit I need to take them there.

First visit for breakfast and I can't fault the place. The staff were welcoming, polite and efficient. I ordered the Half Nelson breakfast that was beautifully cooked and well presented. The cafe had a very pleasant atmosphere and is obviously used a lot by locals always a good sign. Will certainly visit again.

Went for a walk into town with my 11 week old puppy this morning to grab something to eat, ended up deciding on horatios to take away and what a absolute ball ache I had

Oh well, another place going downhill, do new owners always have to put their stamp on things? YES, we can always make things better, AKA, more profitable… Chips are no longer crisp in the outside, fluffy in the inside, they are just blah… scampi, like bullets, over cooked with nothing in them… I took it back to the counter to tell them, what did the lady say “you should have told us” really, what was I doing with a half eaten meal, standing at the counter, talking about how poor it was if it wasn’t telling them