Groundwork Coffee Co. - North Hollywood

Foods good. But the place is run by douche hipsters that care more about themselves than idk customer service. What happened to being kind? Had this woman bring our food to us and just stare at us until we figured out she was here to hand us our food. ?? it’s not hard to say hi! Here’s your food! Can I get you anything else.If you’re scared of people. Go work somewhere else.

There coffee is the best.the stuff super friendly. The place 2 min walk when you get off the orange line.the place is great for relaxing and hangoutService: 5/5

I love coming to Groundwork Coffee! The service is exceptional, with the staff being friendly, knowledgeable, and attentive. The coffee itself was outstanding. What sets this location apart is its ambiance. It's a hidden gem, and the interior design pays homage to the building's heritage, with rustic details and tasteful decor that create a warm and inviting atmosphere. Perfect place to get work done.

I believe customer service is very important in an establishments and truly draws the customers to come back. I came here for the first time on May 9th at 9AM. The cashier who was wearing a yellow hat and gray sweater was very rude, was making faces, and was not helpful as we asked questions or made modifications to the order because of our 1 year old.There were also no high chairs available for our son.Don’t recommend you come here if you want to eat breakfast. We ordered a burrito, sandwich, and avocado toast and it took 30 minutes plus with only 4 people in the place. Will not be returning

There were a lot of reviews mentioning the unsanitary bathroom, but I decided to overlook that and try it anyway. Well when I went they did not have a bathroom for customers *at all*. This shop is not small, they serve food, they are free standing, and have no arrangement with another business to share their toilets. So how is this okay?I cancelled my order and the employee looked confused. Well come on! Don’t you know what coffee does? What are all these people supposed to do when it hits, this is not a to-go place where everyone is picking it up in the run, people sit here for a while. Not to mention washing hands.If a shop this size doesn’t give access to a restroom, they need to shut down until they do. That’s gross. 0 stars.I went to Amp right up the street, which had coffee, pastries, and a very clean bathroom. I would recommend them, or Horror Vibes. Or any other self respecting coffee shop where you can be hygienic and not suffer a bellyache.