Lids - North East Lincolnshire

Booked a table for Wednesday feb. Arrived outside with the building in darkness. Went for a pint down the road at the rose and crown incase they were running late but an hour later at the building was looking not to be opening....No sign on the door or no email/phone call cancelling my booking. Avoid

When you order your food, quoted an hour but it takes and a half hours, no curtesy call to say they’re running behind, no answer for over an hour of calling, when finally get an answer heard the man in the back say it’s...leaving in yet the girl on the phone tells us it’s leaving in still another mins waiting before it arrives, no apology for it being late from the driver, then we open the food to realise the orders wrong we got lots of hollumi when we only ordered lots of prawns when we only ordered and we was missing the croquettes. By this point we wasn’t bothered and just wanted to eat, we plate up and start eating to find majority was cold! Couple of dishes were like warm but nothing was hot or seemed freshly cooked, then I find a hair in my food! Always enjoyed the food from here but the service and standards seem to have gone massively down hill, wish we’d read the reviews on here before ordering. Absolutely shocking all round. We will never order from here again as this is now the second time we’ve had problems. Not the way to run a business. Don’t waste your time with this place

Do yourself a favour, just don’t Order!!! Last time we put in a delivery, we received someone else’s meal, apologised and got a refund, so thought give benefit of the doubt. This time, we put in the food order, called several times just to...get a voice mail. We got through at “will be leaving in out the building”. Finally arrived and after ordering, didn’t get the crochets, food was cold, blonde hair found. Some of the food tasted really nice, but can’t enjoy if cold! No apology!!! Will never be ordering again from here. Wouldn’t recommend to anyone else.

Visited on a Saturday evening. NO HEATING, unfortunately was like being sat in the North Pole this close to Christmas. Numerous screaming children running riot, Waited over for drinks after picking a cocktail they actually had the ingredients for, the only thing pleasant about...the experience was the food.

Waited for hrs for a delivery for anniversary meal and then you cancelled order. Will not be ordering takeaway agian or eating in resturant. 0 stars