Mauds - North Down

Really good choice of flavours. Very clean well laid out shop with friendly staff and efficient service

Enjoyed a tasty ice cream from Maud, however the customer service was less impressive as the staff were rushed and unhelpful. It felt like we were a nuisance and was verging on rude. Once we got over that experience, was a very pleasant ice cream, but won’t be rushing back

I love Mauds ice cream, I frequent the one in Newcastle and it has excellent customer service, the one in Bangor is pretty terrible, I was here yesterday with my husband and two nieces, 3 young girls serving behind the counter and generally was made to feel as if we were an inconvenience to serve, had to ask 3 times for toppings on one of my nieces ice creams and when I did pay I realised they didn't give the toppings on my own ice cream that I requested, since I had already paid I didn't what to make an issue, I will not return here, I will stick to the one in Newcastle who clearly value their customers and who know what good customer service is.

Every time I am near Mauds I have to have a large cone, and large they are. I used to live in Devon, SW England where they have a reputation for the best Clotted Cream Ice cream in UK. They haven't experienced Mauds.

Small tub had a good bit of ice cream in it and so was fair value for money. The blonde girl serving me was edficient and had manners but was not overly friendly. I've cream was great and has changed for the better since the last time I was in. I still definitely prefer Nugelato just across the road though!!