Dunkin' - Feedback

I've given this Dunkin' multiple chances since it's the closest one to my house and conveniently located by the highway, but I've finally reached my limit with...

This morning, the manager— a younger woman with dark hair who didn’t provide her name— made us drive back with a drink and accused us of lying to get a free one...

The staff is very impolite to customers, and they are especially disrespectful towards delivery partners. Their attitude is shockingly hostile. We are all eithe...

Walked in to pick up an order, was never acknowledged, even as she was packaging the order right in front of me. Whatever happened to basic customer service?

Staff is nice and friendly. Donuts are consistently delicious. However, they are usually unable to complete my order without some substitutions for what I reall...

I really enjoy this restaurant. Although their machine was set up to make icy cappuccinos this time, I ended up with a latte instead, but it was still delicious...

I had an amazing experience with the staff at this Dunkin'! They were incredibly friendly, extremely helpful, and provided exceptional customer service. They in...

The two employees I encountered this morning during the snowstorm truly deserve recognition. They went above and beyond, helping customers navigate the parking...

I usually command the app, then pick up thru in the drive. They are pretty fast, even if the line is long. Coffee is strong.