Sal's Pizza North Andover

Quite disappointed in todays experience. We called. Ordered a large pepperoni and large cheese. Ordered a Greek salad, Buffalo wings and 2 calzones. Picked it up, on time, no issues there. Brought it home which is 3 minutes down the road. The pepperoni pizza was half pepperoni and half cheese. We never asked for that. The salad had no dressing added or included. The pizza was very blah and boring and plain. Equivalent to a frozen pizza from market basket. Uninspiring to say the least. Had a lot of bottom burn too. The chicken calzone was ok. Soggy bottom and also burnt bottom. The steak bomb calzone was honestly gross. Barely any meat, ton of peppers and onions and nasty soggy burnt bottom. And wow those Buffalo wings. My son love’s Buffalo wings. He wouldn’t even touch these. They were ice cold, not even fried, seemed like they were frozen and thrown in the oven then drenched in a watery nasty buffalo sauce and thrown into the plastic container. They were so cold in the middle and wet and nasty. Hopefully the seagulls will enjoy them since my mother likes feeding leftover to the birds. Sorry to say this cause I know sals is supposed to have a solid reputation but boy this experience was BAD. Come on, please make more of an effort. Don’t you want return customers, good reviews and recommendations?? Won’t be back again sorry. I should have called and complained but didn’t make the effort and we just ate our bad lunch together as a family.

Pizza was good. Restaurant could be spruced up a bit.

We order here pretty often because we’re right down the street. Ordered half cheese, half pepperoni and sausage tonight, and they messed our pizza up making half sausage, half pepperoni therefore my children cannot eat the pizza they were excited for tonight. (Also not the first time they’ve messed our pizza up but, we usually understand mistakes happen and let it go). Called back maybe 4-5 times before 8:00, nobody picked up the phone for me to tell them that they messed the pizza up and my children are in hysterics. Super disappointed in their customer service, I worked at a pizza shop for years in my teens and know they’re still in there cleaning up the shop. We even answered after hours to let customers know that we were closed, common courtesy for these exact reasons. Wish they did the same! What a shame, super disappointed tonight. Pizza here was always average to us but the kids loved it. Definitely won’t be returning after this screw up and Sunday night’s river of tears.

I don't think they even tried tonight. Picked up after a long drive home. Got home and this is what we opened. Overcooked, thin crust on 1 side thick on the other. Didn't even slice it...they must have known it was garbage.

Very disappointed, every single slice burnt under and with lots of flour