Domino's Pizza - Norristown

Food is good, but the service is a mess. For the past 2-3 months it's been a combination of online tracking being inconsistent, not answering the phone, and orders being canceled at random. If there's an XX% off online deal, use a different location. Both times the wait was 2+ hours, my order never arrived, and my calls were never answered. The only way I could cancel the order was by going into the location and talking to the guy on shift. A lot of problems like these could be solved if they just PICKED UP THE PHONE.

The pizza was good but the service was slooooooow! I ordered online, and it said 11 minutes, and my pizza would be ready. I was at Target when I ordered. It was a little over 15 minutes between the time I ordered and when I showed up. When I walked in, they just started making my pizza!?!?!? I used to work at Domino's, and I know about load time thresholds, and that location either didn't care they they were one of the worse in the area or they just didn't understand. After sitting there, it may be more that they don't care.

This guy never disappoints always delivers best pizza.

The order a pizza, I was beautiful and hot. it didn't take long.

Quality is what's to be expected from Domino's. The 5 stars is for their one employee, DM.I ordered online and it gave me a 20-30 minute time frame. Wasn't showing updates on the tracker so I figured maybe it was down. Wrong. Order didn't even start getting cooked until AFTER the pickup time. I show up only to realize DM is the ONLY staff member making pizzas easily could have used at least one if not two more people. This location is busy AF, especially late. I caught a glimpse of what I believed to be a manager who was just slinking around in the back while this poor man was straight up hung out to dry and I would bet he had dealt with some pretty unhappy people bc the web time was NOT consistent with real time. Corporate and the manager need to do better.DM, you're a rock star and I appreciate you. Pizza was delicious too. Thank you.