Mcdonald's - Norman

Worst McDonald’s experience. I pull up to the speaker and I start ordering and it takes ten minutes cause she doesn’t speak English. I come to the window and the guy says that they don’t do the McDonald’s rewards so I had to explain the deal to him (they should know the deals already) then I pay and get my food, there was a hair in my drink, one sauce for four meals bcs they said since I only one had nuggets I only get one sauce even though I got four fries. I’d rather drive farther and go somewhere else.

Raw food, and they don't want to give refunds without you bringing the food back. Ridiculous.

I have been having an issue with this restaurant for some time now. Today, I ordered a number 2a, which consisted of a quarter pounder with cheese and bacon. Unfortunately, when I got back to work and opened my bag, I discovered they had given me a crispy chicken sandwich instead. Despite repeating my order multiple times to ensure it was correct, there was a communication issue with the foreign worker taking my order. While I have no problem with foreign workers, it can be frustrating when there is a language barrier. This has happened before and it is becoming increasingly frustrating to have to work so hard just to place an order. I believe that if someone is going to work in customer service, they should be proficient in taking orders correctly. Overall, I have had enough of this restaurant and will not be returning.

They charged us for the sauce but did not give it to us. We asked for it to confirm and it turned out to be a 20 cent sauce! This is the only place where we have experienced this issue. It is absurd.

I ordered two fish sandwiches for $6 each and they were absolutely delicious! The bread was warm and soft, and overall they were great.