Happy Family - Norman

I would give this place if I could. I put a delivery order and 4 minutes later I realized that I forgot to ask for a diet soda for my wife so that she called back and they said that my eating was already on the way. that tells me that everything is already cooked because it is impossible to cook all 5 items I ordered in 4 minutes. the fried rice was tasteless and dry, and there was not even egg in it. the sweet and sour huh had sat so long that it was as jerky, not even edible. crab rangoon was so burnt that I had to break the edges and just had to eat the middle. the lo mine was over boiled and muddy and the garnels that was inside was fish as if he was spoiled. the reserve rib was dry and hard to sit for a long time and they didn't even give us a name brand soda with our combo. it was cheap to knock off the brand soda. the only thing that still had a fresh and decent taste was the egg roll. this place is disgusting and I really do not understand where all the good reviews come, I will never order from here again. thanks for stealing my money!

Ordered food. Sat down. waited 25 minutes and three other people came in and picked up new orders. My order had been ready for at least 10 minutes but none ofthe staff called my order out or told me it was ready.I've been coming here for years but ththe last couple times have been bad experiences. Am considering going elsewhere from now on.EDIT...Got home and food was lukewarm. I ordered a small pork lo mein and small egg drop soup and both were large orders. I wondered why it was so expensive when I initially ordered but chalked it up to food costs. Won't be coming back.

Our noodles were super soggy. With no flavor, the chicken was so dried out and tough we couldn't eat it, and the egg roll taster spoiled. We use to eat from here a lot, but the last 2 times we have ordered it was horrible, we literally drive from Slaughterville to get food. But we will not order from this place again. And the crab raggoons barely had anything in the middle, worst experience ever.

The food is AMAZING, but the customer service is lacking, the lady at the counter is so rude and she charged my card twice, we couldn't get it fixed because of the language barrier. I feel like it's a small price to pay for the delicious food, but they love to rush you off the phone and everything else.

It is hit or miss here. You can definitely tell the difference when the gentleman is cooking, it has more flavor. The woman comes off very rude most of the time and tries to rush you when placing an order especially over the phone. They need to renovate the restaurant and clean the dining room more. The delivery drivers have always been so nice. I just feel middle if the road about them, I don't love the food but I do t hate it either and my family and I have been going there for years.