Marco's Pizza - Norcross

Raw Onions...They really don?t deserve 1 Star! Horrible Customer Service! Ordered 1 Lrge specialty pizza, 1 Lrge onion, bell peppers, sausage, beef n extra cheese, 1 small cheese pan pizza and 15 wings. I Spent $59.61. The onions were raw and were thrown on the pizza as they forgot to put them on prior to cooking the pizza and forgot the extra cheese. Called back to just request they remake it. Didnt want a credit just remake it. They could not remake due to closing in 30 minutes. The training mngr, Paul, checked with the cook and she told him she forgot to put the onions on before cooking. I told him I could tell. He shared all he could offer me was a credit for cheese bread after the large pizza cost $20,65. That was Unacceptable. All I wanted is the pizza corrected! He advised, I call the next day to speak with manager Ahmet(the owner). I Called and spoke with Ahmet and he would not remake pizza or give a credit for the full pizza cost but offer a $7 credit then changed it to $10 credit off a future order. I spent $60 tipped $5 and all he wanted to offer is $10 off a future order. We?ve been patronizing here since Marcos opened have spent a lot of money and this is the Best you can do. Never had an issue in the previous years and I just want what I paid for to be right. DO NOT DEAL WITH AHMET OR PAUL. They obviously are new management and will not last long with poor customer service. Sure missed the lady who use to own it before them. DO NOT PATRONIZE WITH MARCOS ON PEACHTREE PARKWAY!

An unfortunate waste of a great PTC retail location. Toppings wrong and multiple orders with missing garlic cups, even after paying for extras. If you call to explain the issue you?ll be met with an indifferent response that borders on argumentative. We are done with this location. Try reading the order and verifying it before pick up or delivery!! It?s simple. I don?t care about your new boxes that don?t fit the cups well (a fairly recent excuse while in the store). Use a bag! Check orders! Take your money to a competitor folks. Owners: find and pay for a competent manager and assistant as well as training AND QC opportunities.

Thank you JOHNNY/ JONATHAN and thank you CHRIS for the great customer service. The food here was very delicious. Served fresh and hot. We ordered the Big Cheese with half pepperoni and an order of Chessy bread also we had cold lemonade to drink.

After trying a few locations, this has became my favorite location. Wonderful Managment, very welcoming and pizzas were way above the expectations. They have paid attention to each and every details of the order.

Marcos makes the best thin crust EVER! No matter which location I visit, the cracker crust is always baked to perfection. This is my go to pizza whenever. Thin crust with a hearty helping of baby spinach. And don?t you DARE forget about the cheese bread! The dough is always fresh and I can?t wait to take a bite. Keep up the good work! You?ll see me again soon! #ashsaidit